Customer Care              (800) 711-5958 (toll-free)  NYC Showroom             (800) 711-5958  NJ Design Studio           (201) 683-1036

	General Information        info@julredesigns.com   Orders/Customer Care   customercare@julredesigns.com  Events                          events@julredesigns.com   Media Inquiries              pr@julredesigns.com

	JulRe Designs  244 Fifth Avenue  Suite M222  New York, NY  10001-7604

Normal hours of operation for our Jersey City, NJ Design Studio and NYC Showroom are Monday thru Friday 10 AM-6 PM.  Our Design Studio is also open Saturday 12 PM-5 PM.  Studio and Showroom visits are by appointment only.  Our Customer Care Center is open Monday thru Saturday, 10 AM-6 PM.  All hours are Eastern Standard Time.

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Purchase jewelry online from our latest Ready-to-Wear Collections at The Shop at JulRe Designs,  JulRe Designs LUXE and JulRe Designs Bridal.

We accept VISA, MasterCard, American Express, Discover and Debit Cards.  Personal Checks and Money Orders are not accepted. FREE SHIPPING on all purchases of $100 or more. (We'll send a payment invoice reflecting the price adjustment.) We ship all items via USPS Priority Mail within the US & USPS Global Priority Mail in Canada. Express Shipping is also available - please contact us for pricing/details. Items ship within 3 business days of completed purchase. We ship to all 50 states in the US and Canada only. 

For more information or to place an order by phone, call our Customer Care Center toll-free at (800) 711-5958 Monday thru Saturday 10 AM - 6 PM EST.  You may also email us anytime.  We will respond to your email within 24 hours.

We will gladly take exchanges and returns for credit for all items (unless otherwise noted) as long as they are returned within 14 days of receipt. We do require that you first call our Customer Care Center toll-free at (800) 711-5958 for a RETURN AUTHORIZATION # so we can quickly make the transaction for you.  We can not accept returns for refund.  We do offer a Merchandise Credit for future purchases.  Shipping fees are non-refundable.

Your JulRe Designs Exquisite Wearable Art will arrive carefully wrapped in soft, black velour drawstring pouches (perfect for proper storage) at no extra charge. COMPLIMENTARY GIFT WRAPPING in our signature glossy black gift box with coordinating ribbon is available upon request.

JulRe Designs Gift Cards make great gifts for any special occasion.  Available in $25.00, $50.00, $75.00, $100.00 and $200.00 denominations, they arrive in presentation envelopes and can be sent directly to the recipient with a personal message of your choice.  Call us at (800) 711-5958 to purchase.

In the event that a piece needs repair or adjustment, we will fix your item FREE OF CHARGE for all merchandise purchased within 30 days.  There will be a $15 per piece repair charge, plus shipping for all merchandise purchased within 30-60 days. For merchandise over 60 days old, there will be a $25 per piece repair charge, plus shipping. Please note that if the repair or adjustment includes replacing broken or lost stones and hardware, the cost to replace those items will be added to the charges noted above. As our inventory changes often, some beads, stones and hardware may not be available for repair, in which case we will make every attempt to find something similar.

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Collection Launch Parties!  Specialty Trunk Shows!  Fashion Extravaganzas!

SHOP for our jewelry at any of our fabulous fashion events held throughout the year in several major US cities.  Become a JulRe Designs Insider and receive exclusive invitations to all of our upcoming events and more!

Our popular Private Trunk Shows are now available for booking for the Winter/Spring 2010 season. You and your friends can enjoy a fun and fabulous personalized shopping experience for our Exquisite Wearable Art in the privacy of your own home. Our JulRe Designs Consultants are also available to bring our Collections to your company or business. Our designer, Juliet, is available for personal appearances on select dates. FREE jewelry gifts for hosts! 

JulRe Designs Private Trunk Shows are currently available in the following US regions:

• New York Tri-State
• Philadelphia, PA
• Washington, DC
• Miami, FL
• Chicago, IL
• San Francisco, CA

Contact us for more information and to schedule your JulRe Designs Shopping Extravaganza.

If you would like to visit our New York City Showroom or our Design Studio in Jersey City, NJ,  please call us at (201) 683-1036 or email us to schedule an appointment. 

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                          Thank you for your interest in JulRe Designs!

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